It was time for BIT to introduce a framework for developing IT architecture aligned with ISO 9001 requirements: TOGAF.
Continue readingISO 9001
How BIT Used ITIL Best Practices to Implement ISO 9001
The current CEO of BIT (Emma), was interested to understand how an ISO 9001 QMS introduced in the late 80’s could still be useful for the Company.
So, the question is how a “Norm” like ISO 9001 can exhibit such flexibility to accommodate the big changes of BIT over such an extended period of time? The secret to its resilience lies in its high-level approach, which empowers organizations to tailor it to their specific needs. In this post, we will explore how ISO 9001’s high-level framework has been a strength for businesses like BIT, emphasizing the importance of incorporating best practices into the norm.
Unraveling the Connection: A Q&A Journey on ISO 9001 in BIT’s Digital Transformation.
After speaking with HR, Finance and Services about Kanban method advantages for BIT, Paul was expecting to be called by Emma, the General Manager of BIT. The call arrived but he was surprised by the Outlook invitation content: I wish you explain to me how the current ISO 9001 system is helping (if any) BIT Digital Transformation”. You have one hour.
Continue readingBrief (and incomplete) history of the QMS.
This short video (about 10 minutes) is dedicated to quality practitioners that didn’t have yet the time (or interest) to reflect why and where the approach to QMS was born and how it evolved with particular attention to the ISO approach.
QMS in Operations 