The Statistical Process Control of the quality analysis of the tracking list.

In the post Quality check of the tracking list it was presented a quite straitforward way to manage the quality of this control list.  With the help of the statistical process control technique we can determine if the effort of the team have brought the process under control: a basic step to introduce then the continous improvement.
Continue reading

Tailoring Prince2 to answer a public tender: the starting up Project Process

When BIT decided to grow in the Public Sector, it was decided to establish a dedicated public tender team.  The director of the Professional Service Business Unit of BIT is part of this team.  He convinced the team to adopt the  Prince 2 methodology for answering tenders that have an annual, expected, turnover higher than 1 million euro for year.
That’s how BIT tailored Prince 2 starting up  Project process.

Continue reading

p-chart and Capability Indices: how to use them for Balanced Scorecard Measures.

In the previous post  I did my best to explain why the concept of statistical controlled process is important for the balanced scorecard measures.
In this post I wish to give a practical example of how the p-chart can be used as a “thermometer” to measure the health of a quoting  process. I will also introduce another useful tool that might be used in a controlled process: The Capability Indices.

Continue reading