In the last three years, BIT had 4 cases of employee burn out. Three of them were young employees, holding an operative level; one was a middle manager around 40 years hold.
Paul, the quality coordinator of BIT, who has also the role of Health and Security (H&S) agent, believes it is time to insert the prevention of psychological risks (PSR) in the QMS of the Company
It is not the first time that the Quality coordinator of BIT needs to deep drive in the topic of change management. Last time (September 2018) was related to the migration of the QMS from ISO 9001 version 2008 to version 2015. In that occasion, the ITIL V3 offered a substantial help to arrive to write a practical (and accepted by BIT management) procedure; as well important, to agree on the change principles before discussing the procedure.
After managing the middle of the project, it is time for BIT Project Board to close the project initiated to manage the bid for one winner, one catalogue tender. Do they decide to bid or not?
BIT Project Board closed the initiating stage of the one winner, one catalogue tender with the authorization to the project manager to start the delivery phase (also called the middle of the project).
In this post it is described how the BPO has tailored the two most important activities of this stage. Continue reading
BIT Project Board closed the starting up stage of the one winner, one catalogue tender with the authorization to the project manager to start the Initiation stage.
In this post it is described how the BPO has tailored the 4 Activities of this stage and the relative management product: the Project Initiation Documentation. Continue reading
When BIT decided to grow in the Public Sector, it was decided to establish a dedicated public tender team. The director of the Professional Service Business Unit of BIT is part of this team. He convinced the team to adopt the Prince 2 methodology for answering tenders that have an annual, expected, turnover higher than 1 million euro for year.
That’s how BIT tailored Prince 2 starting up Project process.
In their book “The Balanced Scorecard” K&N introduces a “balanced” system of measures, but they didn’t dedicate attention to the concept of “control” of these measures. .
In this post I will explore one of the possible relations between balanced scorecard measures and statistical control charts.
How is GDPR going to affect your ISO 9001 QMS ?
Here the experience of a quality coordinator working in the ICT Channel: my experience.
There is evidence to sustain that corporate jargon influences company culture.
I also believe that corporate jargon reflects the company culture; I will articulate this conclusion through an example: the ICT Channel.
This concept had a central place in the first half of my professional carrier (and I hope it will have also in the second part) and I will use it quite often in this blog.
If, like me, you think that company culture should be aligned with the company strategy and you work in the quality, you might wonder how quality can bring a contribution to this alignment.