After speaking with HR, Finance and Services about Kanban method advantages for BIT, Paul was expecting to be called by Emma, the General Manager of BIT. The call arrived but he was surprised by the Outlook invitation content: I wish you explain to me how the current ISO 9001 system is helping (if any) BIT Digital Transformation”. You have one hour.
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Brief (and incomplete) history of the QMS.
This short video (about 10 minutes) is dedicated to quality practitioners that didn’t have yet the time (or interest) to reflect why and where the approach to QMS was born and how it evolved with particular attention to the ISO approach.
QMS in Operations 