The processes that contains SLA have been identified (and described) during the Operational Process Analysis .
The next milestone is to plan the content of a powerful monitor tool: the tracking list.
When BIT decided to grow in the Public Sector, it was decided to establish a dedicated public tender team. The director of the Professional Service Business Unit of BIT is part of this team. He convinced the team to adopt the Prince 2 methodology for answering tenders that have an annual, expected, turnover higher than 1 million euro for year.
That’s how BIT tailored Prince 2 starting up Project process.
BIT decided that is strategic to develop a balanced scorecard for each tender that has a potential value equal or major of 10 million euro.
In this post, I introduce, as a typical example, the tender DIGIT/R3/PO/2016/020 Data Centre Compute Solutions (DCCS) – Lot 1.
Like all tenders issued by the European Institutions, you can find all details in the TED web site. Continue reading